Refund Policy

Last updated: 30 October 2026

All sales are final

Our books are digital eBooks (PDF) that you can download and keep as soon as your payment is confirmed. Because a digital file cannot be returned, we do not offer refunds, returns or exchanges once an eBook has been delivered, including if you change your mind or bought the wrong book by mistake.

Please read the book description, contents and free preview pages carefully before you buy. If you are unsure which book is right for you, contact us before purchasing and we will be happy to help.

When we will help

We will fix the problem, or refund you, in these cases:

1. Download problem: your file does not download, does not open, or is damaged. We will send you a working copy.
2. Duplicate payment: you were charged twice for the same order. We will refund the extra payment.
3. Payment taken, book not delivered: your money was deducted but the download is not available, and we cannot fix it within 3 working days. We will refund the payment in full.

How to request help

Contact us within 7 days of your purchase with:

• your order number;
• the email address used for the order;
• a short description of the problem (a screenshot helps).

Refund timing

Approved refunds are made to your original payment method through Razorpay. Refunds are usually processed within 5–7 working days, although your bank may take a few extra days to show the money in your account.

Cancellations

You can only cancel an order before payment is completed. Once payment is confirmed and the eBook is available to download, the order cannot be cancelled.

Failed payments

If a payment fails but money was deducted from your account, it is usually returned automatically by your bank or Razorpay within 5–7 working days. If it is not, contact us with your payment details and we will help.

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